INTRODUCING REDIALOG
Keep the human. Add live AI.
Redialog works alongside your rep, right on their screen — surfacing the right answer from your company’s knowledge the moment a prospect or customer asks, capturing the details that matter, and preparing the follow-up. Your team stays in control of the conversation. Built for sales and customer support.
How it works
From first ring to synced CRM in three steps.
01
Build.
Give your Agent your company's knowledge.
Pricing, product specs, policies, troubleshooting steps — upload documents, add Q&A, write your Guide and Smart Fields, or just enter your website and let AI draft the whole thing.
02
Talk.
Get live answers and automatic data capture.
Whether you're closing a deal or resolving a ticket, Redialog works alongside you on your own screen — your Agent answers questions and fills Smart Fields while you stay present in the conversation. No bot joins.
03
Done.
Follow-up filed before you leave.
A summary, tasks with owners and due dates, and a drafted follow-up email — pushed to your CRM and tools.
Call capture.
Redialog invisibly captures the call.
Tab audio + mic. No bot.
Redialog captures your microphone and the call tab's audio directly in the browser. If it plays in a tab — Zoom, Meet, Teams, a web dialer — it works. Nothing to invite, nothing for your prospect to see or approve. Audio is transcribed on-the-fly and immediately discarded. We never store recordings.
Live transcript. 60+ languages.
Word-by-word, speaker-by-speaker, with timestamps — in 60+ languages, auto-detected. The transcript powers Live Answers and Smart Fields in real time.
Invisible to everyone else.
No "recording bot has joined the meeting". No extra participant tile. Your assistant sits on your side of the glass, so the conversation stays a conversation.
Live Answers.
Redialog works alongside your rep, right on their screen — detecting every question a prospect or customer asks and showing the accurate answer in real time, straight from your company's knowledge.
Live Answers from your own knowledge.
A prospect asks about pricing or a customer asks why their invoice changed — Redialog detects the question and puts the answer on the rep's own screen, pulled from your Agent's curated Q&A first, then from a search across your documents. New hires answer like veterans; veterans never have to say "let me get back to you."
And if your Agent doesn't know? It stays quiet instead of guessing — and records the gap so you can close it after the call.
Agents.
An Agent configures what happens on your calls: uploaded docs and crawled pages, curated Q&A, a Guide and Smart Fields drive the AI and guide your reps. Build it once — or just enter your website and let AI build it for you — and share it org-wide.
Gap recording.
Every question your Agent couldn't answer is captured as a gap. Answer it once and every future call has it — your sales playbook and support knowledge base compound, call after call.
AI chat on the side.
Need something mid-call that nobody asked out loud? Ask your Agent directly in the side chat — grounded in your sources, invisible to the other side.
Smart Fields.
Redialog listens throughout the conversation and automatically extracts any custom fields you define.
Your framework, on autopilot.
Smart Fields are custom fields that fill themselves as you talk. Budget, timeline and decision-maker on a discovery call; account, issue and resolution on a support call. Define what you need to capture — the AI listens and extracts it from the conversation, marked with a sparkle.
Anything you type yourself always wins. No typing mid-call, no forgotten qualifying questions, no half-filled tickets.
Named variables.
Every Smart Field step can carry a variable name like deal_size or issue_type, so answers export cleanly to your CRM and tools — AI-filled values keep an "(AI)" provenance tag.
Saved with the call.
Smart Fields are saved on the call record, editable afterwards, and ready to sync wherever you need them.
Follow-up.
Redialog summarizes the conversation, extracts tasks and drafts your follow-up email the moment you hang up.
Follow-up on autopilot.
Seconds after you hang up, the call page is ready: a structured summary, every commitment extracted as a task with an owner and due date, and a drafted follow-up email ready to send. The proposal you promised, the fix you escalated — nothing slips.
Real tasks, not bullet points.
Tasks live in a real task system, not a bullet list. Claim them, hand them off, edit them — and track them across the team.
Follow-up email.
One click drafts the follow-up from the call's summary — a recap for the prospect or a resolution note for the customer. Fine-tune and send.
Ask across every call.
AI-powered search across all your org's calls — or a single workspace. Ask a question, get an answer —linked to the calls it came from.
Sync.
Your calls, everywhere your work lives — pipeline, project board or Slack channel.
One click — or no clicks.
Push a call's summary, tasks or Smart Fields to HubSpot, Salesforce, Notion, Asana or Slack straight from the call page. Every push is remembered and deep-linked on the call.
Or save a Sync automation: the right payload to the right place after every processed call, zero clicks.
HubSpot & Salesforce.
A note on the contact, deal or account, and the call's tasks as native CRM tasks with due dates — filed where your pipeline and customer records already live.
Notion, Asana & Slack.
A page in your workspace, tasks in your project, or a rich recap in your channel — the call, formatted for the tool it lands in.
Zapier, Make & n8n.
When a call finishes processing, hand it to a Zap, a Make scenario or an n8n workflow — summary, tasks and Smart Fields included — and route it to thousands of apps we didn't build connectors for.
Claude & ChatGPT.
Redialog ships an MCP server. Connect your AI assistant and list, search and read your calls with the same permissions you have in the app — secured by OAuth.
Team.
Built for the whole team — sales and support in one place — from day one.
Shared workspaces, shared context.
Workspaces keep a team's calls together — one for sales, one for support, or both. Contacts are shared across the org, every call links to its people, and a contact's page shows the full timeline from first demo to latest support call: calls, notes and tasks in one place.
Contacts with history.
Import from CSV, HubSpot or Salesforce — or add people by hand. Open any contact and see every conversation your org has had with them.
Privacy that holds.
Your admin sets the default visibility; any call can be made private; private notes never leave their owner. Enforced everywhere — including search and integrations.
Retention you control.
Auto-delete calls after a number of days your admin chooses. Your data stays yours — for exactly as long as you want it.
Security & privacy
Your calls. Your data. Your rules.
No bot joins, no audio stored
Audio is captured on your side of the call — nothing joins the call or announces itself to the other side. Audio is transcribed on-the-fly and immediately discarded. We never store recordings.
Your data in good hands
Your conversation content and files are never used to train AI models. Multi-region backups with 11-nines durability on stored data. Data Retention on a timer you control.
Private by policy
Org-wide visibility defaults, a per-call private toggle, and notes only their owner can see — enforced in search and integrations too.
Locked down
SOC 2 Type II certified infrastructure and GDPR-compliant stack end-to-end. Data encrypted at rest and in transit, across the entire pipeline. Sign-in and MCP access secured by WorkOS OAuth.
Auth by WorkOS · Credentials encrypted with AES-256-GCM · Org-controlled retention · Enterprise SSO ready
Pricing
One plan. Priced per seat.
Everything in Redialog, for every seat — no feature gates, no per-call fees, no overage bills. Add seats as the team grows; reduce them in the billing portal to lower the bill.
Team
Per seat / month
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Live Answers, Smart Fields & AI chat
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Summaries, tasks & follow-up email drafts
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Unlimited calls & storage within your retention policy
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HubSpot, Salesforce, Notion, Asana & Slack
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Zapier, Make & n8n integrations
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Sync automations & the MCP server
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Shared workspaces, roles & admin controls
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A monthly AI token allowance per seat
How the AI allowance works
Live Answers, Smart Fields, chat and follow-up emails draw from each member's monthly AI allowance. Background processing — transcription and summaries — doesn't count against it. Run out and AI features pause until next month. No surprise overage charges, ever.
Do I need a bot in my meetings?
No. Redialog records your microphone and the meeting's browser-tab audio directly — it works with any tool that plays in your browser, and nothing joins the call.
How long does setup take?
Minutes. Enter your website and Redialog drafts your whole Agent — knowledge, Q&A, Guide and Smart Fields — ready to refine and share with the team. Then try it on the built-in demo call before your next real one.
Where do Live Answers come from?
Only from your Agent: its curated Q&A first, then a search over the documents you uploaded. If it doesn't know, it says nothing — and records the gap so you can add the answer later.
Does Redialog work in my language?
It works in 60+ languages, auto-detected — and every AI feature follows the language of the call. Spanish call, Spanish transcript, summary and Smart Fields. No settings to flip.
What happens when I run out of AI tokens?
AI features pause until your next billing month — we never charge overage. Call recording, transcription and summaries keep working.
Can teammates see my calls?
That's your org's choice. Default visibility is set by your admin, and any call can be made private. Private notes are never visible to anyone but you.
Which tools can I push calls to?
HubSpot, Salesforce, Notion, Asana and Slack natively — a call's summary, its tasks, its Smart Fields, or everything at once, and Sync automations can push every processed call for you. Zapier, Make and n8n take your calls to thousands of other apps.
Can I use my calls in ChatGPT or Claude?
Yes — Redialog ships an MCP server. Connect it as a custom connector and search, list and read your calls from your AI assistant, with the same permissions you have in the app.
How are seats billed?
Per seat, per month. Assign seats by email; revoke a seat to free it for someone else; reduce your seat count in the billing portal to lower the bill.
What happens to data when someone leaves?
Their seat is freed, their private calls are removed, shared resources transfer to an admin, and org records are kept anonymized.
Is Redialog for sales or for customer support?
Both — it's built for either. Sales teams use it to answer objections live, qualify with Smart Fields and push the deal to the CRM. Support teams use it to resolve issues on the first call, capture the ticket details and file the resolution. It also works for consulting, recruiting, onboarding, technical calls and any conversation where knowledge and data capture matter.
Close more. Resolve faster.